Error Unable to connect to EA download manager from Sims Launcher

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Boy, I’ve just wasted some time trying to install updates for EA Download Manager, Sims 3 base game, and Sims 3 World Adventures! Not too long ago, perhaps after the last Sims update, the EA Download manager would start opening every time I open the Sims 3 Launcher. That is really annoying. I read that the EA Download Manager is required to be installed in order to receive updates, but does it have to open up a window each time? When I play the Sims 3, I don’t want any other windows or programs open in the background to affect performance!

Errors During Updates

I started getting an error message: Error Unable to connect to EA download manager . Then there was an update for the manager, which I thought would fix the errors. Nope. Then there was an update available for the Sims 3, seen in the Updates tab of the Sims 3 Launcher. So I started that one. At one point the installer closed, so I opened the Launcher up again. This time it said the Sims 3 Base game was not compatible with the expansion pack version and needed to update. So I started to worry that the wrong update was applied, or didn’t finish completely and I may have to re-install the whole game!

Re-installing the EA Download Manager

I really wanted to make sure I had the latest, non-corrupt version of the Download Manager, so I uninstalled my current version (both a EA Download Manager and EA Download Manager UI, how annoying). I did a search and found a link to download it here. Just click on the EA Download Manager button down at the middle of the page. This is a 20 MB file, which is different from the version in the EADM folder in the Sims installation directory. So that installed fine.

Actual Updates to the Sims 3

So, once the EA Download Manager is installed and running, I ran the Sims 3 updates again. This time it ran an update for the Sims 3 base game. You would think the update to the base game would happen first, so you wouldn’t get that ‘Sims 3 Base game incompatible’ message. But I think everything installed ok.

  • The Sims 3 World Adventures is now updated to version 2.4.7
  • The Sims 3 base game is now updated to version 1.9.22

Processes Running During Sims 3 Launcher

Now I’ve closed both programs, but I still see the EADM process in the Windows Task manager. There’s also an EA Core Server Application running. I ended the download manager task and opened Sims 3 Launcher with no errors. So I wonder if it will work now without opening a new window for the EADM. Perhaps the EA Core Server is handling part of it now?

Story Progression Not Disabled Bug

If you’re wondering why unchecking the ‘Story Progression’ option doesn’t seem to work in disabling the aging and progression of other families in your neighborhood, you’re not going crazy. This is a bug and unfortunately doesn’t appear to be fixed in the version 1.3 update that came out around July 27th. The work-around is to create a shortcut to the program and add a -disablestoryprogression tag to the target. I have yet to test this out. And you’ll need to use this shortcut instead of the Sims 3 launcher, which means we may not know when an update is available unless we open the launcher every now and then.  Specific instructions for the workaround can be found here: I’m curious, do you prefer it disabled or enabled?